They may be compatible, but since we do not know the components used by other brands and manufacturers, we cannot guarantee the effectiveness of our products when combined with others.

The best way to preserve nail polishes is to store them in a cool, dry place. In addition, all our nail polishes and gels are photosensitive, so they should not come into contact with sunlight.

None of the Manicura24 products are tested on animals. You can consult more information about the Quality Certificate: https://www.manicura24.es/certificado-de-calidad .

Many of our products are highly flammable and for safety reasons (in case of a possible fall or breakage) we never distribute containers filled to their full capacity.

Nail polish colors may vary depending on screen resolution. If you need more information about nail polish shades, you can contact Customer Service.

Electrical appliances sold after January 1, 2022 have a 3-year warranty. Appliances sold before that date have a 2-year warranty. If an appliance is under warranty and stops working for reasons beyond its control, the customer must inform us in writing via email or WhatsApp. For more information, see the General Conditions: https://www.manicura24.es/condiciones-generales .

At Manicura24 we offer numerous benefits for our professional clients such as special discounts. In addition, you will be able to manage your orders more efficiently, make quick purchases and receive personalized attention.

To identify yourself as a professional customer and be able to use the professional discounts, you simply need to register in our online store as a professional customer, and add your company information. Once your account is verified and approved, you will be able to use the discounts by entering the corresponding coupon before finalizing the lost.

You can see all the coupons here.

If you are a beauty salon, distributor or have a business related to the manicure sector, you can take advantage of these benefits for your purchase. If you need

You can choose between the following payment methods: debit or credit card, Bizum, PayPal, Google Pay, Apple Pay, Scalapay or bank transfer.

Payment may not be authorized because:

• The card used to perform the transaction is not registered.
• There has been a problem with the website's payment gateway, so we advise you to contact our Customer Service to resolve the issue.

To obtain the invoice corresponding to your order, you must access your personal account with your username and password: https://www.manicura24.es/mi-cuenta/ . Go to “view orders”: https://www.manicura24.es/mi-cuenta/ pedidos/ and click on “Print invoices” to download it.

Once an order has been placed, products cannot be added or removed. We recommend that you place a new order.

If you want to know when the product you want to buy will be back in stock, you can activate the “Notify me when it arrives” option, which is located below the product price. Once the product has been replenished, you will receive a notification at the email address you have indicated.

You can add the product in question to your wish list to purchase it at a later time.

Yes, our physical store is located at Joan Maragall, 12, 17002 Girona. You can see the location here

You can find the available discount codes in the banner at the top of the manicure24.es website. They are for one-time use and cannot be combined with other discounts. To use them, you must enter the discount code when processing your order. There you will find the field “Do you have a promotional code?” and click “REDEEM”.

When you make a purchase by bank transfer, you will receive an email with the bank details. If it has not arrived in your inbox, we recommend that you check the "spam" folder. If you have not received the email, you can find the bank details here:
Owner: Ismona Europa SL
La Caixa: ES63 2100 0745 3402 0013 9330

When making the transfer, it is important to specify the order number or your name and surname in the transfer concept .

Orders placed by bank transfer are subject to the stock status of the products and the estimates for said orders are valid for 15 days.

Scalapay is a payment method that allows you to pay in 3 equal installments without interest. This payment method is available for orders over €60 and under €1,500.

• First term: at the time of purchase
• Second term: 1 month after the day of purchase
• Third and final deadline: 2 months after the date of purchase.

Scalapay is a completely free service as long as the installments are paid on time. If one or more installments are not paid on time, Scalapay will charge a late payment fee. You will receive advance notification of the payment via email. You also have the option to reschedule the payment of the installments by advancing or deferring the due date.

For more information about this payment method, you can visit: https://www.scalapay.com/es .

Once the order has been processed and has left our warehouse, the courier company will provide you with a tracking number via SMS so that you can check the status of the shipment. You can also check it in your order list: https://www.manicura24.es/mi-cuenta/ pedidos/ , by clicking on “Check shipping status”. For more information on shipping options, you can go to https://www.manicura24.es/envio .

At Manicura24 we offer you these delivery options so you can choose the one that best suits you:

GLS EconomyIt will arrive in 1 - 3 business days.

Nacex ExpressIt will arrive within 24 hours if you have placed your order on a working day before 1:00 p.m.Collection at Manicura24You can pick it up at the Manicura24 offices from 4:00 p.m. on the day after the order was placed (excluding weekends).

All shipments to these destinations are made exclusively through Correos. Regardless of the weight of the package, the recipient must pay the corresponding percentage of IPSI (in the case of Ceuta and Melilla) or IGIC (in the case of the Canary Islands).

To communicate a change of address for an order, you must contact Customer Service. If the package has already left our facilities, we will contact the shipping agency to make the changes. If a change of postal code is required, the customer must pay the shipping costs again.

Shipping and delivery are only made on business days.

At Manicura24 we offer you these delivery options so you can choose the one that best suits you:
GLS EconomyIt will arrive in 1 - 3 business days.Nacex ExpressIt will arrive in 24 hours if you have placed your order on a business day before 1pm.Collection at Manicura24You can collect it at the Manicura24 offices from 4:00 pm on the day after the order was placed (excluding weekends).

The Manicura24 Pick-Up service allows you to pick up an online order at the Manicura24 facilities in Sant Julià de Ramis (Girona). This is a free service and you can choose this option while processing your online order.

You must collect your order at our offices located at Avinguda de França, 22, 17481 Sant Julià de Ramis, Girona .

You can pick up your Pickup order at Manicura24 during customer service hours: Monday to Friday from 9:00 a.m. to 7:00 p.m.

To collect your Pickup order at Manicura24 you only need to present your ID and/or the order collection email that we have sent to the email address you have indicated.

You have 7 calendar days from the email notification to collect your Pickup orders at Manicura24.

If you do not collect your order within 7 calendar days of receiving the email, it will be returned to our warehouses and we will refund you using the chosen payment method.

Yes. You can contact our customer service team to manage the return of the order and the amount. These are the options to return the order:

• Bring the package to the Manicura24 offices (the same place where you picked it up)
• Send the package to the Manicura24 offices (shipping costs to be paid by the customer)
• Manicura24 will arrange for the collection of the package. This has a cost of €4 which will be deducted from the amount to be returned to the customer.

Products cannot be tested at the place where the order is collected.

Yes, another person can come and pick up the order for you as long as they present the order pick-up email.

You cannot add products to your Pickup order at Manicura24, so we recommend that, as it is a free service, you place a new order.

The refund will be made once the product has arrived at the Manicura24 facilities and our team has checked it to verify that it is in perfect condition and with its original packaging. The amount is refunded using the same payment method used to place the order.

If you have detected any incident with your order, you can contact us from Monday to Friday from 08:00 - 19:00 hours by WhatsApp, by phone at +872 98 70 71 or send us an email to info@manicura24.es .

Yes! We always have promotions and discounts on selected products in the Outlet category.

To stay up to date with available offers, we invite you to visit our website from time to time. In addition, we often share our promotions through our newsletter and on social media, so we recommend that you subscribe to not miss any opportunity to save.

And if it's your first purchase, you get an exclusive discount just for subscribing to our newsletter! Plus, you'll receive information about future promotions and new products.

It's very easy! Just enter your email address in the subscription form at the bottom of our page or in the pop-up window that appears when you enter our website.

By subscribing, you will receive exclusive notifications about our offers, special discounts, new products and manicure tips. Plus, as a welcome gift, you will receive a 10% discount on your next purchase.

Benefits of subscribing:

• Exclusive Offers : Access special discounts and promotions only for subscribers.
• News : Be the first to know about our new products and collections.
• Tips & Tricks : Get manicure and nail care tips straight to your inbox.

Remember that you can unsubscribe at any time if you decide you no longer want to receive our emails. Don't miss out on any offers!